Frequently Asked Questions
Got questions? We've got answers. Can't find what you're looking for? Contact us.
Getting Started
Simply sign up, click "Post a Job," describe what you need help with, set your budget, and publish. You'll start receiving applications from local taskers within hours.
Create an account, open your Profile → Settings, click "Become Tasker," fill in your basic information and skills, and submit your application. It's free to join!
Safety & Trust
Profiles, ratings, and reviews promote accountability. Applications are reviewed before approval. Messaging happens in the context of jobs only to prevent spam and keep conversations relevant.
After each completed task, both the Client and Tasker can leave a review and rating. These reviews are public and help build trust in our community.
Payments
When you post a task, your payment method is securely stored. Once the task is marked complete, payment is processed automatically. Taskers receive payment within 1-2 business days.
For Askers: Payment is held securely when you accept a Tasker and released when you mark the task as complete. For Taskers: You get paid after the task is completed and approved.
Common Questions
Anything from moving help, tutoring, pet care, errands, cleaning, delivery, tech support, and more. If it's legal and safe, you can post it!
Yes, you can cancel before accepting a Tasker at no charge. If you need to cancel after accepting someone, contact them directly or reach out to our support team.
Still have questions?
The best way to understand Job-To-Go is to try it yourself.